Frequently Asked Questions

1. What is changing with Club Marriott?

Club Marriott membership program will be retired on 31 May 2027, and no new memberships will be sold from 1 April 2026 onwards. Existing members will have their membership extended to 31 May 2027 at no additional cost and continue to enjoy their current Club Marriott benefits.  

2. Will my Club Marriott membership remain valid? 

Yes. As a valued Club Marriott member, your base membership benefits will be extended until 31 May 2027 at no additional cost. The validity of any vouchers associated with your membership remains unchanged and will continue to follow the expiry dates currently stated on each voucher. 

3. Can I continue to use my membership at participating restaurants? 

Yes. Club Marriott benefits can continue to be used at participating restaurants up to 31 May 2027 (Restaurant Specific Terms & Conditions Applicable) 

4. Will I continue to receive dining offers and communications?  

Yes. Members will continue to receive dining offers and communications during the extension period. These will be shared through Marriott Bonvoy-associated digital channels, including SevenRooms and TableCheck, where applicable, instead of Club Marriott. 

5. Do I need to take any action to continue receiving offers? 

No action is required, provided your contact details remain up to date. 

6. Will there be any changes to how benefits are redeemed? 

At this time, there are no changes to the redemption process. Any updates will be communicated in advance. 

7. Who can I contact if I have questions about my voucher redemption? 

For any queries related to voucher redemption, please submit an enquiry via the Club Marriott mobile application or the Club Marriott website. You may also write to cmappsupport@myclubmarriott.com

8. How do I make a restaurant table reservation?  

For restaurant table reservation, members may contact the hotel directly or visit the hotel website to make a reservation online, where applicable. 

9. How do I make a room reservation?

For room reservations, members may contact the hotel directly or visit the hotel website to make a reservation online, where applicable. 

10. Will there be a new program after this extension? 

Future program options are under review. Any updates will be communicated to members in advance. 

11. Why are you discontinuing the Club Marriott program? 

While we are unable to share details, our focus is on ensuring the existing members continue to enjoy the benefits of the program for another year at no cost.