1. Can I use my Club Marriott membership benefits when booking through third-party platforms like Expedia or Booking.com?
No, to enjoy Club Marriott benefits, bookings should be made directly through Marriott channels or the Club Marriott app.
2. Are there any blackout dates for using dining discounts or e-vouchers?
Some hotels may have blackout dates during peak seasons or special events. You can find the list of blackout dates in each e-voucher T&C or contact the Club Marriott team for details and make your table reservation.
3. Can I combine Club Marriott discounts with other promotions or credit card offers?
This depends on the hotel’s policy. Some promotions may not be combinable. Always confirm with the hotel before availing multiple offers.
4. Is there a limit to the number of guests I can bring when using my dining discount?
Typically, the discount applies to tables of up to 10 guests, but this may vary by location. Check the T&C of the chosen voucher.
5. Do Club Marriott benefits apply to room service orders?
In most cases, dining discounts do not apply to room service. However, policies can vary, so it’s best to inquire directly with the hotel.
6. Can I use my dining discount at hotel bars or lounges?
Yes, many hotel bars and lounges participate in the program. You can see the list of participating outlets in the app.
7. Are there any exclusive events or experiences for Club Marriott members?
Some hotels host exclusive events for members, such as wine tastings or culinary classes. Availability varies by location.
8. Can I transfer my e-vouchers to someone else?
Certain e-vouchers are transferable, while others are not. Details are specified within each voucher’s terms and conditions. Additionally, if a voucher is transferable, the corresponding button will be displayed.
9. How do I renew my Club Marriott membership?
Renewals can typically be done by contacting the customer service team. Don’t forget to check for your renewal benefits, which may vary by location.
10. Can I upgrade my membership tier for additional benefits?
Some Club Marriott memberships have multiple tiers, but unfortunately, you cannot switch to a different package while your current membership is still active.
11. Are there any referral programs for Club Marriott?
Yes, Club Marriott offers special perks when you invite your family and friends to join. You can check the details of these benefits with the Customer Service team or refer to emails from Club Marriott, which send quarterly reminders about the referral program.
12. How do I book a banquet or event?
You can use the feature “Plan with Club Marriott” on the App.
14. Can I pause or freeze my membership if I’m unable to use it for a period?
Club Marriott memberships are annual and cannot be paused or frozen.
14. How do I provide feedback or lodge a complaint about my Club Marriott experience?
Feedback can be submitted through the Club Marriott app or by contacting customer service directly.
