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Frequently Asked Questions

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Posted on April 2, 2026April 3, 2026 by admin

Frequently Asked Questions

1. What is changing with Club Marriott?

No new Club Marriott memberships will be sold from 1 April 2026 onwards. 

2. My membership expires after 1 April 2026. Is it still valid and can I continue to enjoy benefits after 1 April 2026? 

Yes.  

If your current membership expires before 30 June 2026, it will be extended at no cost up to 30 June 2026. You will continue to enjoy the same card benefits as before. However, no new vouchers will be issued during this extension period. The validity of any vouchers associated with your membership remains unchanged and will continue to follow the expiry dates currently stated on each voucher. 

If your current membership expires after 30 June 2026, there will be no changes to your existing membership benefits. The validity of any vouchers associated with your membership remains unchanged and will continue to follow the expiry dates currently stated on each voucher. 

3. Will I continue to receive dining offers and communications?  

Yes. Members will continue to receive dining offers and communications during the extension period. These will be shared through Marriott Bonvoy-associated digital channels, including SevenRooms and TableCheck, where applicable, instead of Club Marriott. 

4. Do I need to take any action to continue receiving offers? 

No action is required, provided your contact details remain up to date. 

5. Will there be any changes to how benefits are redeemed? 

At this time, there are no changes to the redemption process. Any updates will be communicated in advance. 

6. Who can I contact if I have questions about my voucher redemption? 

For any queries related to voucher redemption, please submit an enquiry via the Club Marriott mobile application or the Club Marriott website. You may also write to cmappsupport@myclubmarriott.com

7. How do I make a restaurant table reservation?  

For restaurant table reservations, members may contact the hotel directly or visit the hotel website to make a reservation online, where applicable. 

8. How do I make a room reservation?  

For room reservations, members may contact the hotel directly or visit the hotel website to make a reservation online, where applicable. 

9. Will there be a new program after this extension? 

Future program options are under review. Any updates will be communicated to members in advance.

10. Why are you discontinuing the Club Marriott program? 

While we are unable to share details, our focus is on ensuring the existing members continue to enjoy the benefits of the program as future program options are being reviewed.

CategoriesKorea, Philippines, Vietnam TagsKorea, Membership Insights, Philippines, Vietnam
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